• Contract Permanent
• Department Aftersales
• Closing Date 31/08/2024

WE ARE RECRUITING

Are you looking for a career – not just a job?

We are currently recruiting for the following position:

JCB FIELD SERVICE ENGINEER

The ideal candidate will have experience servicing plant equipment within industrial and/or construction applications, and possess a full clean driving licence.  A good working knowledge of hydraulics, engines, electrics and fault diagnosis are essential, with main dealer experience a distinct advantage.

In return, we offer excellent working conditions, and a good remuneration package together with training and development.

MAIN PURPOSE OF JOB

• To diagnose faults, repair and test equipment.  Record work done and report any faults not corrected
• A degree of flexibility is required towards working hours, as there is a requirement to work outside of normal working hours.

INDIVIDUAL KEY OBJECTIVES

• Receive electronic (written and verbal) instructions in the form of a handheld PDA, in the event of breakdown
• Undertake comprehensive risk assessments and ensure safe working practices are in place, whilst undertaking work.
• To diagnose faults and report to Supervisor/ Manager for instructions as to whether to proceed with repair
• Ensure that all work is completed within specified time frames
• Maintain acceptable levels of quality
• Identify and then liaise with Supervisor/ Manager where extra work is found to be necessary
• Ensure that full authority is obtained before undertaking any extra work

DETAILED RESPONSIBILITIES

• Ensure that safety standards are maintained
• Ensure all due care is given to the customer’s property
• Ensure all due care is given to TCH company property
• To obtain the necessary parts from stores
• To effect repair and testing in a timely manner
• To accurately complete and sign off on all job cards (electronic or written), give a full description of the work carried out
• Maintain acceptable standards of discipline
• Advise supervisor when completion times cannot be met
• Where necessary, discuss vehicle concerns direct with customer
• Achieving minimum standards (set by Manager/Supervisor) of customer satisfaction